If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset. To do so you'll need the headset plugged into the computer via USB. You'll want to see whatever device you want to be updated on the this screen. Open the application, and click the "Notifications" tab on the top of the window. Expand the entry Sound Video and game Controllers. Here the steps to completely remove a Device off your computer. Download Article Put your computer, phone, tablet, or other device into pairing mode. 4 Enable Bluetooth on your computer or other device. Request a replacement from the manufacture if the headsets within th 1 year warranty. For headsets with a On and Off button, start with the headset powered off and hold the Power button down for 56 seconds until the light starts flashing. Step 1Äownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 We need to uninstall the devices listed in the Device Manger under Sound or Audio. You can disable your headset smart sensors through the Plantronics Hub software under the Settings Is your Voyager 5200 no longer working after the troubleshooting steps above Consider doing one of two things. In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. Make sure that your internal Bluetooth adapter supports: Audio transmissions The Hands-Free (HFP) and/or Headset Bluetooth (HSP) Profiles Finally, make sure that The internal Bluetooth adapter is turned on Your headset is turned on and in discoverable mode. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub In the Settings app, click Sound on the left panel. Change language option for your voice prompts Click Start and open the Settings app in Windows.Device-level call control with call answer/end, mute, and volume adjust.
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